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Terms and Conditions

In compliance with the Consumer Protection Act (CPA) reservations are subject to acceptance of our Terms & Conditions:


Due to live booking options via Internet, reservations are only secured on proof of payment of the required deposit on a first come, first served basis. We cannot be held responsible for loss of a booking/s due to delayed payment. We do not accept cheque / credit card payments. Deposits are made directly into our bank account cash or EFT (electronic funds transfer).


Cancellations


Non-arrivals

Return of deposit is negotiable at management's discretion.


Delayed Charges

Should we need to charge your account for any beverages, telephone charges, tours, Wi-Fi etc., expensed after check-out, we will contact you explaining the reason for this charge within 5 days after departure.


Non-Smoking

Please note that La Luna Guest Farm is a non-smoking facility. Should the non-smoking policy of our establishment be ignored penalties will be levied without consultation. For your convenience ashtrays are available at designated smoking areas.


La Luna Guest Farm or any of its employees do not accept responsibility for loss, damage or injury whatsoever cause. All the damages to the venue, or anything that belongs to the La Luna Guest Farm (linen,crockery,cutlery, furniture etc.) will be charged directly to the client. La Luna Guest Farm reserves the right of admission. La Luna Guest Farm does not accept responsibility for any losses or inconvenience due to power failures or acts of God. At midnight the music must be turned down.


Acceptance

In compliance with the Consumer Protection Act (CPA) the guest's signature is required to confirm that he/she has read, understands and accepts all the Terms and Conditions of this establishment as set in this document.